About Us

Swap Hamster is a user-friendly cryptocurrency exchange aggregator, enabling users to instantly swap over 3400 different cryptocurrencies. It supports both fixed and floating rates without requiring registration or additional fees.

Swap Hamster gathers exchange rates from multiple instant cryptocurrency swap services, allowing users to select the best available rate without the need to compare multiple websites. This ensures competitive rates and a smooth exchange process without extra fees or personal data requirements.

No, you do not need to register or provide any personal information to use Swap Hamster. You can perform swaps easily and anonymously.

Swap Hamster collaborates with the most reputable instant cryptocurrency swap services globally. As a non-custodial platform, it does not hold your funds, thereby minimizing custodial risks. More details are available on our blog.

Swap Hamster does not charge any additional fees. We share commissions with the exchange providers, ensuring that you never pay more than you would directly through the integrated services. The rates displayed include all exchange fees, except for miner fees.

The minimum amount varies depending on the cryptocurrency, typically ranging from $2 to $20. This helps cover network fees.

Swap Hamster does not impose upper limits on the amount you can exchange. You are free to exchange as much cryptocurrency as you wish.

Most transactions are completed within 5 to 60 minutes, depending on the blockchain's capacity. Larger transactions or network congestion may cause delays.

Transaction times can be longer than usual due to blockchain overload, DDoS attacks, or cryptocurrency updates. If your transaction is delayed, please contact our support team via online chat or email for assistance.

Swap Hamster does not require KYC for most exchanges. However, our partners may request a KYC check if their risk management systems flag a transaction.

Cryptocurrency prices can be volatile, leading to fluctuations in the exchange rate during the transaction. This may result in receiving slightly more or less than the initial amount expected.

A floating rate exchange allows the exchange rate to fluctuate during the transaction. The final amount of cryptocurrency received may vary from the initial estimate due to market conditions.

A fixed rate exchange locks in the exchange rate for a specified period, usually between 15 to 120 minutes. This protects you from market volatility, ensuring you receive the exact amount quoted if the transaction is completed within this timeframe.

Fixed rates provide certainty by locking in the exchange rate, while floating rates can change with the market, potentially resulting in a different amount received. Fixed rates may include a risk premium in the price.

Blockchain transactions are irreversible. Once initiated, they cannot be canceled. Always double-check payment details before sending cryptocurrency.

A transaction hash is a unique identifier for each blockchain transaction, allowing you to track its status.

A wallet address is a unique string of numbers and letters, typically 26 to 35 characters long, that identifies your cryptocurrency wallet. For example: 1A1zP1eP5QGefi2DMPTfTL5SLmv7DivfNa.

To get a wallet address, choose the cryptocurrency you wish to use, register with a trusted wallet service, and follow their instructions to create a wallet.

The recipient’s address is the destination address where you want to receive your cryptocurrency. For example, if you're receiving BTC, provide your BTC wallet address.

An Extra ID (memo, destination tag, or message) is an additional identifier required by some cryptocurrencies for transactions. Ensure you include this if needed to avoid delays or loss of funds.